Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-weslaco-texas.primarycareaid.com (hereafter referred to as “Senior Care Weslaco Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website, applications, services, and products (collectively, our “Services”).

Scope

This policy covers all aspects of your interaction with our Services, including our primary website, mobile applications, online forms, email newsletters, and any other digital tools or resources we offer. It is important to be aware that this Privacy Policy does not extend to third-party platforms, websites, apps, or services that you may access through links on our site. These external entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your personal data when:

  • You use our applications and services as an authorized user, including any account creation or profile management activities.
  • You visit our websites that link to this Privacy Policy.
  • You engage with our communications, such as receiving newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data from our users to enhance and personalize their experience with us:

Account Information

  • User names or profiles.
  • Contact details like email addresses and phone numbers.
  • Authentication data for secure login.

Payment Information

  • Details related to payment methods, including credit/debit card numbers, expiration dates, and security codes.
  • Transaction history and billing addresses.

Financial Information

  • Data connected to your financial status, such as income, savings, or investment portfolios (when voluntarily shared).

Purchase Information

  • Records of products or services purchased from us, including quantities, dates, and transaction amounts.
  • Shopping preferences and purchase frequency.

Mobile Device Identifiers

  • Unique device identifiers, advertising IDs, and mobile network information to provide personalized content and analytics.

Location Data

  • GPS coordinates and location-based services data to offer location-specific services (with your consent).

Feedback and Reviews

  • Comments, suggestions, and reviews you submit to us or through our platforms.

Social Media Information

  • Details from social media platforms when you connect your accounts with our Services (e.g., Facebook, Google).
  • Profile information, posts, and interactions shared publicly or with our permission.

Product Information

  • Preferences, ratings, and reviews related to products or services we offer.
  • Interaction data, such as clicks, views, and shares.

We collect this data through various means, including direct user input, tracking technologies, analytics tools, and third-party service providers.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights for improvement:

  • Strictly Necessary Cookies: These ensure basic functions of our site, like secure login and navigation.
  • Preference Cookies: Tailored settings and preferences are saved to improve user experience.
  • Analytics Cookies: We use these to collect anonymous data about visitors’ interactions with our website, helping us understand and optimize its performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies they allow.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request, we securely delete or anonymize your data.

Security Measures

Senior Care Weslaco Texas has implemented robust security measures to protect your personal data:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security protocols.
  • Access Control: Access to your data is restricted to authorized personnel only, on a need-to-know basis.

Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately at the provided contact details.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure or the right to be forgotten (in certain circumstances).
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data easily.
  • The right to withdraw consent at any time without impacting the lawfulness of prior processing.
  • Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related queries, please reach out to our privacy team using the contact details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via our website and/or directly to you. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions regarding this policy, please contact us:

We appreciate your trust in our company, and we are committed to maintaining the highest standards of data protection.